Contact Us
Got a question about one of our reviews, spotted something that needs updating, or want to flag an issue with a no-KYC casino we cover? This page explains how to reach the Best Crypto Casinos team and what we can actually help with.
How to reach us
The best way to contact us is by email at [email protected]. We read every message and generally reply within 48 hours, though it can take a little longer during busy periods. Please include the name of the casino or page you're asking about — it helps us find the right information faster.
What we can help with
- Corrections or updates to a casino review — for example, a bonus term that's changed, a coin that's no longer supported, or a licence that's been updated
- Questions about how we score and rank crypto casinos, including no-KYC verification practices
- Feedback on your own experience with a listed site, whether positive or negative
- General questions about how crypto casino deposits, withdrawals, or bonus terms typically work
- Reports of broken links, outdated information, or technical issues on the site
What we can't help with
We're an independent review and comparison site, not a casino operator. That means we can't process deposits or withdrawals, resolve disputes over a specific bet or bonus, verify your identity for a casino, or access your account on any site we list. For account-specific issues — a delayed withdrawal, a locked account, a bonus that didn't apply — you'll need to contact the casino's own customer support team directly, since they're the only party with access to your account details.
Similarly, we can't offer legal or tax advice. If you have questions about whether crypto gambling is permitted where you live, or how gambling and crypto gains are taxed, a qualified attorney or tax professional in your state is the right person to ask — not a comparison site.
Before you write in about a specific site
If your question relates to a particular casino's terms, wagering requirements, or state restrictions, it's worth checking the casino's own terms and conditions first, since operators update these more frequently than we can reflect in a review. If something on our About Us page or elsewhere on the site seems out of date after that check, let us know and we'll look into it.
Feedback shapes our reviews
Our rankings are built from research into coin support, licensing, payout speed, and verification requirements, not from operator submissions. Real reader feedback — good or bad — is one of the more useful signals we get, since it tells us how a casino behaves once money is actually moving. If you've cashed out from a site we list, run into an unexpected KYC request, or found support slower than advertised, that's exactly the kind of detail worth sending us.
A reminder on safer play
If gambling has stopped feeling fun or you're finding it hard to stick to limits you've set, the National Problem Gambling Helpline is available at 1-800-GAMBLER. Our Responsible Gambling page has more on the tools and support available, and it's worth reading regardless of which casino you play at, since offshore sites don't always offer the same self-exclusion options as state-regulated operators. All content on this site is intended for readers of legal gambling age in their state — 18+ or 21+ depending on the operator and local law.
For our full terms of use, see the Terms and Conditions page.